Terms & Conditions

  • Customers will receive our order confirmation by email if order is confirmed
  • No cancellation, no change, no refund once order is confirmed
  • Due to hygiene reason and protection of all customers, all face mask products cannot be returned or exchanged.  Please understand the product description, attributes and personal needs before arranging payment.
  • We accept Visa, MasterCard, American Express, Alipay, FPS (via online banking) , PayMe for payment.
  • All products prices listed are in Hong Kong Dollars.
  • Local order will be dispatched within 3-5 working days.
  • Overseas order will be dispatched within 5-12 working days. .
  • Local Delivery service: Order HK$150 or above, Free Delivery. Order below HK$150, HK$35 delivery charge is needed.
  • Overseas Delivery service: Price includes shipping charges.
  • Any queries, email us at cs@heraldata.com or WhatsApp us at 51319199
  • HDL reserves the right to change these terms and conditions at any time without prior notice

 

訂購條款及細則
    • 訂單確認後, 將收到電郵確認回覆有關安排。
    • 訂單確認後, 不接受任何取消或更改或退款。
    • 基於衛生問題及保障所有顧客,所有口罩產品恕未能退換。請先了解產品內容、屬性及個人需要後才安排付款。
    • 接受Visa卡、MasterCard卡、美國運通信用卡, Alipay, FPS, PayMe 付款。
    • 所有貨品之價值均以港幣計算。
    • 本地送貨: 貨品將於訂購日起 3-5 工作天內安排送貨。

    • 海外配送: 貨品將於訂購日起 5-12 工作天內安排送貨 (由於疫情關係, 需視乎航班情況)。
    • 本地送貨費, 消費滿 HK$150 或以上, 享免費送貨服務; 如消費 HK$150 以下, 收取 HK$35 送貨費用。
    • 海外配送費: 價格已包括海外運費。
    • 如有問題, 請電郵 cs@heraldata.com 或 WhatsApp 51319199 與我們聯絡
    • HDL 保留最终任何修改權, 恕不另行通知。
    English en